Help Center
How can we help you?
Have questions or need assistance? We're here to help you get the most out of MemoryStore.
Live Chat
Available Mon-Fri, 9am - 5pm
Common Questions
My download isn't starting?
Check your internet connection first. If the issue persists, ensure the link is public and valid. Private posts cannot be accessed by our system.
How do I connect Google Drive?
Go to Settings > Storage in the app and click "Connect Google Drive". You'll need to authorize MemoryStore to create a folder.
Where is my data stored?
Your media content is stored directly in your connected Google Drive account (if you are in a paid plan, otherwise content will be on our servers).